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Support

How Can We Help?

You don't have to figure it out alone. Whether you have a question about the training, need technical support, or just need help with something, we're here for you.

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Training Help

Questions about the content, how the Training Center works, or navigating the trainings.

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Technical Help

Issues with login, password, video playback, notes, or website functionality.

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Contact Natural Discipleship

Have a general question or want to connect with our team? We’d love to hear from you.

Send a Support Request

Fields marked with * are required.

We typically respond within 1–2 business days.

Quick Help

Find answers to common questions below.

Click Forgot Password on the Training Center login page and enter the email address connected to your account. You’ll receive instructions for creating a new password. If you don’t receive the email, check your spam or junk folder before contacting Support.

Click Notes in the left menu. You’ll find all of your Training Notes and General Notes there. Notes connected to a specific training are automatically organized with that training, and you can search or filter your notes anytime.

Go to your Dashboard or My Progress. Your current training will be displayed with a Continue Training button. You can also select All Trainings to choose any of the 16 trainings in the pathway.

Your progress is connected to your Training Center account and is saved as you complete each training. When you log back in, your Dashboard and My Progress page will show what you’ve completed and where to continue.

Click your profile picture or initials in the upper-right corner and select My Profile. Choose Change Photo, select an image from your device, adjust it if needed, and save your new profile picture.

For the best experience, use a current version of Chrome, Safari, Edge, or Firefox. If something isn’t displaying or playing correctly, first try refreshing the page or updating your browser.

Yes. The Natural Discipleship Training Center is designed to work on computers, tablets, and smartphones. Simply log in from your device and your training progress and notes will remain connected to your account.

Use the Support Request form on this page and select Training Help. Tell us which training you're working through and what question you have, and someone from the Natural Discipleship team will respond.
I would add one more FAQ because I think people will ask it:

We recommend moving through the Training Pathway in order because each training builds on what came before it. Natural Discipleship is more than completing content—it is learning to walk with Jesus, live what you are learning, and multiply it into others. Take your time, reflect, and put each training into practice before simply moving to the next one.